This Privacy Policy outlines how Viaescapes collects, uses, maintains, and discloses information collected from users of our website, mobile application, or any other services we provide.

1. Information We Collect

We may collect the following types of personal and non-personal information:

a. Personal Information

Name

Email address

Postal address

Phone number

Payment information (if applicable)

b. Non-Personal Information

Operating system

Usage data, including pages visited and actions taken on our website or app

2. How We Use Your Information

We may use your information for the following purposes:

To provide and maintain our Services

To process payments (if applicable)

To send you updates, newsletters, or promotional materials

To improve our Services and user experience

To respond to your inquiries or customer service requests

To monitor and analyze usage patterns

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

Service providers and partners who help us operate our Services

Legal authorities if required by law or to protect our rights, privacy, safety, or property

Other third parties with your consent

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website or app. You can manage your cookie preferences through your browser settings.

5. Security

We take reasonable precautions to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage is entirely secure.

6. Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites.

7. Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children.

8. Your Choices

You have the right to:

Access and correct your personal information

Opt-out of receiving marketing communications

Delete your account (if applicable)

9. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our information practices. We will notify you of any significant changes via email or a notice on our website.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

sharptravels@viaescapes.com

VIAESCAPES MARKETING DISCLOSURE

Effective Date: August 3rd, 2025

ViaEscapes

This Privacy Policy outlines the practices and procedures of ViaEscapes (“we,” “us,” or “our”) regarding the collection, use, and protection of your personal information in relation to our text messaging/email marketing program. By providing your consent and participating in our text messaging/email marketing program, you agree to the terms and conditions of this Privacy Policy.

Program Description

Our text messaging/email marketing program is designed to provide you with valuable information and updates related to your travel plans, reservations, and special offers from ViaEscapes. Messages may include: 

Reservation confirmations and updates

Travel itinerary details

Exclusive promotions and discounts

Travel tips and recommendations

Customer satisfaction surveys

Message and Data Rates Disclosure

Standard message and data rates from your mobile carrier may apply for text messages sent and received in connection with our text messaging program. Any applicable charges are your sole responsibility.

Service Delivery Frequency

The frequency of messages you can expect to receive from ViaEscapes may vary. On average, you may receive up to four (2) messages per month. However, please note that message frequency may change based on the nature of your interactions with us.

Customer Care Information

For customer support or assistance related to our text messaging/email marketing program, and/or opt-out you can text 304-483-4132 or contact sharptravels@viaescapes.com.

Please note that by opting out, you may miss important updates and offers.

Privacy Policy and Terms and Conditions

For a comprehensive understanding of how we collect, use, and safeguard your personal information, please review our Privacy Policy and our Terms and Conditions. 

Consent

By providing your mobile number and checking the box below, you consent to receive text messages from ViaEscapes as described in this Privacy Policy. You also acknowledge that message and data rates may apply.

Your consent is voluntary, and you can withdraw it at any time by contacting the information provided above.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The most recent version will be posted on our website, and we will notify you of any material changes through text messages or other appropriate means.

If you have any questions or concerns about this Privacy Policy or our text messaging/email marketing program, please contact us at sharptravels@viaescapes.com

Thank you for choosing ViaEscapes for your travel needs. We look forward to providing you with the best travel experiences!